Wow, American Apparel Checkout is Terrible
I am never ordering online from American Apparel again.
Last night I bought a dress from them, and was checking using Paypal.
On the final order confirmation page, I noticed the shipping address was incorrect and corrected it.
Minutes later, I get a confirmation email with the olde, incorrect address.
Surprised, I immediately email customer service to fix this problem. (I couldn’t call ’cause calling service was closed for the night).
This morning, I wake up a shipping confirmation to the incorrect address.
I call up customer service, explain what happened, and was responded with, “we can’t do anything.”
American Apparel, go hire some engineers to fix this problem.
Now, I’m out $50, and not getting anything >=[
I would contact Paypal about the issue and you should get your money back. If anything, you can also receive a refund through Paypal for not receiving the order. Sorry for their suckage 😦
Oh snap, I didn’t think about that. Thanks!
On a cheerier note, happy holidays 🙂
No problem!! Happy Holidays to you too 😀