Wow, American Apparel Checkout is Terrible

I am never ordering online from American Apparel again.

Angr

Last night I bought a dress from them, and was checking using Paypal.

On the final order confirmation page, I noticed the shipping address was incorrect and corrected it.

EDIT

Minutes later, I get a confirmation email with the olde, incorrect address.

Surprised, I immediately email customer service to fix this problem. (I couldn’t call ’cause calling service was closed for the night).

This morning, I wake up a shipping confirmation to the incorrect address.

AH!

I call up customer service, explain what happened, and was responded with, “we can’t do anything.”

American Apparel, go hire some engineers to fix this problem.

Seriouzly.

Now, I’m out $50, and not getting anything >=[

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3 comments
  1. I would contact Paypal about the issue and you should get your money back. If anything, you can also receive a refund through Paypal for not receiving the order. Sorry for their suckage 😦

    • Jenny said:

      Oh snap, I didn’t think about that. Thanks!
      On a cheerier note, happy holidays 🙂

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